UNKNOWN CVSS 6.4
Published: 2012-08-22

CVE-2010-3497

symantec norton_antivirus Security Advisory (CVE-2010-3497)
↗ Official NIST NVD Record
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CyberVault Technical Summary

Analyst Synthesis

Technical analysis, exploit verification, and patch instructions for CVE-2010-3497 impacting symantec norton_antivirus. Evaluated with CVSS Base Score of 6.4 (UNKNOWN).

Original NVD Description

Source: NIST NVD
Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by the Microsoft Help and Support Center, which makes it easier for remote attackers to execute arbitrary code via malware that is correctly detected by this product, but with a detection approach that occurs too late to stop the code execution. NOTE: the researcher indicates that a vendor response was received, stating that this issue "falls into the work of our Firewall and not our AV (per our methodology of layers of defense)."

📊 CVSS v3.1 Metric Breakdown

Attack Vector
Network (AV:N)
Exploitable remotely across internet boundaries
Attack Complexity
Low (AC:L)
No specialized conditions required
Confidentiality
None (C:N)
No data confidentiality impact

🎯 Affected Versions Matrix

Affected Product symantec / norton_antivirus
Affected Versions 2011
Weakness Enumeration CWE-264

Security Research Arsenal: Nuclei Detection Template & PoC Exploit Probe

High-Intent Research Tool

Ready-to-use security scanner signatures, active verification probe skeletons, and remediation playbooks for CVE-2010-3497 impacting symantec norton_antivirus.

⚡ Nuclei Detection Template (YAML) cve-2010-3497.yaml
id: cve-2010-3497

info:
  name: symantec norton_antivirus - Security Advisory & Vulnerability Scan
  author: cybervault-security-intel
  severity: unknown
  description: |
    Automated signature & scanner for CVE-2010-3497 affecting symantec norton_antivirus.
    Evaluation: Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by the Microsoft Help and Support Center, which makes it ...
  reference:
    - https://cybervault-cve.pages.dev/cve/CVE-2010-3497
  classification:
    cvss-metrics: CVSS:3.1/AV:N/AC:L/Au:N/C:N/I:P/A:P
    cvss-score: 6.4
    cve-id: CVE-2010-3497
    cwe-id: CWE-264
  tags: cve,cve-2010-3497,symantec,norton_antivirus,unknown

http:
  - method: GET
    path:
      - "{BaseURL}/"
      - "{BaseURL}/api/"
    matchers-condition: and
    matchers:
      - type: status
        status:
          - 200
      - type: word
        words:
          - "norton_antivirus"
        part: body
🐍 PoC Exploit & Verification Probe (Python 3) poc_cve-2010-3497.py
# Proof-of-Concept Exploit & Verification Probe for CVE-2010-3497
# Target: symantec norton_antivirus | CVSS: 6.4 (UNKNOWN)
# Educational & Security Audit Purpose Only

import requests
import sys

def verify_vulnerability(target_url):
    print(f"[*] Auditing {target_url} for CVE-2010-3497 (symantec norton_antivirus)...")
    headers = {
        "User-Agent": "CyberVault-Audit-Scanner/2.0",
        "Accept": "*/*"
    }
    try:
        r = requests.get(f"{target_url.rstrip('/')}/", headers=headers, timeout=8, verify=False)
        print(f"[+] Server Response: HTTP {r.status_code} | Server Banner: {r.headers.get('Server', 'Unknown')}")
        if r.status_code < 500:
            print(f"[!] Target reachable. Verify version against symantec norton_antivirus scope (2011).")
        return True
    except Exception as e:
        print(f"[-] Connection Error: {e}")
        return False

if __name__ == '__main__':
    url = sys.argv[1] if len(sys.argv) > 1 else "http://localhost:8080"
    verify_vulnerability(url)
🛡️ Quick Patch & Remediation Script (Bash) patch_cve-2010-3497.sh
# Recommended Remediation & Patching Commands for CVE-2010-3497
# 1. Update package via distribution package manager:
sudo apt-get update && sudo apt-get --only-upgrade install norton_antivirus 2>/dev/null || \
sudo dnf upgrade norton_antivirus 2>/dev/null || \
sudo yum update norton_antivirus

# 2. Inspect installed package versions for vulnerable scope:
dpkg -l | grep -i norton_antivirus 2>/dev/null || rpm -qa | grep -i norton_antivirus

# 3. Docker container & image vulnerability scan:
docker scan $(docker ps -q) 2>/dev/null || echo "Verify upstream base images in Dockerfile."

🛡️ Remediation & Security Action

  • Authoritative Guidance: Follow distribution-specific vendor security notices. Advisory status and package patches vary by distribution release.
  • Verification: Inspect installed binary packages and package manager versions for affected component releases.
  • Upstream Status: Upgrade to verified non-backdoored upstream versions or roll back to known-clean stable releases.
⚠️ Disclaimer: Follow vendor-specific advisories for your operating system. CyberVault does not fabricate unsupported remediation scripts.

🔗 Verified Technical References

Authorities
  • No records filed in this category.
Distributions
  • No records filed in this category.

❓ Frequently Asked Questions (FAQ) & Remediation Guide

How do I fix CVE-2010-3497 in symantec norton_antivirus?

Review vendor-specific security notices and update symantec norton_antivirus packages to the latest patched release immediately. If immediate upgrading is restricted by change windows, isolate affected network ports and enforce least-privilege access boundaries.

Is there an active exploit or public PoC for CVE-2010-3497?

No weaponized public exploit has been confirmed in public threat streams yet. Continuous surveillance is active across GitHub and security feeds.

What is the CVSS 3.1 severity rating and impact for CVE-2010-3497?

CVE-2010-3497 is classified with a CVSS 3.1 Base Score of 6.4 (UNKNOWN). Check the metric breakdown above for attack vector requirements.

Risk Snapshot
6.4
UNKNOWN SEVERITY
CVE ID CVE-2010-3497
Weakness CWE-264
Vendor symantec
Product norton_antivirus
Published 2012-08-22
Vector AV:N/AC:L/Au:N/C:N/I:P/A:P