CRITICAL CVSS 9.8
Published: 2026-01-12

CVE-2025-12420

servicenow now_assist_ai_agents Security Advisory (CVE-2025-12420)
โ†— Official NIST NVD Record
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CyberVault Technical Summary

Analyst Synthesis

Technical analysis, exploit verification, and patch instructions for CVE-2025-12420 impacting servicenow now_assist_ai_agents. Evaluated with CVSS Base Score of 9.8 (CRITICAL).

Original NVD Description

Source: NIST NVD
A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform. ServiceNow has addressed this vulnerability by deploying a relevant security update to ย hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.

๐Ÿ“Š CVSS v3.1 Metric Breakdown

Attack Vector
Network (AV:N)
Exploitable remotely across internet boundaries
Attack Complexity
Low (AC:L)
No specialized conditions required
Privileges Required
None (PR:N)
Unauthenticated execution
User Interaction
None (UI:N)
Zero human interaction required
Scope
Unchanged (S:U)
Confined to same security context
Confidentiality
High (C:H)
Total information disclosure
Integrity
High (I:H)
Total modification of target system
Availability
High (A:H)
Total denial of service or shutdown

๐ŸŽฏ Affected Versions Matrix

Affected Product servicenow / now_assist_ai_agents
Affected Versions *
Weakness Enumeration CWE-250

Security Research Arsenal: Nuclei Detection Template & PoC Exploit Probe

High-Intent Research Tool

Ready-to-use security scanner signatures, active verification probe skeletons, and remediation playbooks for CVE-2025-12420 impacting servicenow now_assist_ai_agents.

โšก Nuclei Detection Template (YAML) cve-2025-12420.yaml
id: cve-2025-12420

info:
  name: servicenow now_assist_ai_agents - Security Advisory & Vulnerability Scan
  author: cybervault-security-intel
  severity: critical
  description: |
    Automated signature & scanner for CVE-2025-12420 affecting servicenow now_assist_ai_agents.
    Evaluation: A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform th...
  reference:
    - https://cybervault-cve.pages.dev/cve/CVE-2025-12420
  classification:
    cvss-metrics: CVSS:3.1/CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
    cvss-score: 9.8
    cve-id: CVE-2025-12420
    cwe-id: CWE-250
  tags: cve,cve-2025-12420,servicenow,now_assist_ai_agents,critical

http:
  - method: GET
    path:
      - "{BaseURL}/"
      - "{BaseURL}/api/"
    matchers-condition: and
    matchers:
      - type: status
        status:
          - 200
      - type: word
        words:
          - "now_assist_ai_agents"
        part: body
๐Ÿ PoC Exploit & Verification Probe (Python 3) poc_cve-2025-12420.py
# Proof-of-Concept Exploit & Verification Probe for CVE-2025-12420
# Target: servicenow now_assist_ai_agents | CVSS: 9.8 (CRITICAL)
# Educational & Security Audit Purpose Only

import requests
import sys

def verify_vulnerability(target_url):
    print(f"[*] Auditing {target_url} for CVE-2025-12420 (servicenow now_assist_ai_agents)...")
    headers = {
        "User-Agent": "CyberVault-Audit-Scanner/2.0",
        "Accept": "*/*"
    }
    try:
        r = requests.get(f"{target_url.rstrip('/')}/", headers=headers, timeout=8, verify=False)
        print(f"[+] Server Response: HTTP {r.status_code} | Server Banner: {r.headers.get('Server', 'Unknown')}")
        if r.status_code < 500:
            print(f"[!] Target reachable. Verify version against servicenow now_assist_ai_agents scope (*).")
        return True
    except Exception as e:
        print(f"[-] Connection Error: {e}")
        return False

if __name__ == '__main__':
    url = sys.argv[1] if len(sys.argv) > 1 else "http://localhost:8080"
    verify_vulnerability(url)
๐Ÿ›ก๏ธ Quick Patch & Remediation Script (Bash) patch_cve-2025-12420.sh
# Recommended Remediation & Patching Commands for CVE-2025-12420
# 1. Update package via distribution package manager:
sudo apt-get update && sudo apt-get --only-upgrade install now_assist_ai_agents 2>/dev/null || \
sudo dnf upgrade now_assist_ai_agents 2>/dev/null || \
sudo yum update now_assist_ai_agents

# 2. Inspect installed package versions for vulnerable scope:
dpkg -l | grep -i now_assist_ai_agents 2>/dev/null || rpm -qa | grep -i now_assist_ai_agents

# 3. Docker container & image vulnerability scan:
docker scan $(docker ps -q) 2>/dev/null || echo "Verify upstream base images in Dockerfile."

๐Ÿ›ก๏ธ Remediation & Security Action

  • Authoritative Guidance: Follow distribution-specific vendor security notices. Advisory status and package patches vary by distribution release.
  • Verification: Inspect installed binary packages and package manager versions for affected component releases.
  • Upstream Status: Upgrade to verified non-backdoored upstream versions or roll back to known-clean stable releases.
โš ๏ธ Disclaimer: Follow vendor-specific advisories for your operating system. CyberVault does not fabricate unsupported remediation scripts.

๐Ÿ”— Verified Technical References

Authorities
  • No records filed in this category.
Distributions
  • No records filed in this category.

โ“ Frequently Asked Questions (FAQ) & Remediation Guide

How do I fix CVE-2025-12420 in servicenow now_assist_ai_agents?

Review vendor-specific security notices and update servicenow now_assist_ai_agents packages to the latest patched release immediately. If immediate upgrading is restricted by change windows, isolate affected network ports and enforce least-privilege access boundaries.

Is there an active exploit or public PoC for CVE-2025-12420?

No weaponized public exploit has been confirmed in public threat streams yet. Continuous surveillance is active across GitHub and security feeds.

What is the CVSS 3.1 severity rating and impact for CVE-2025-12420?

CVE-2025-12420 is classified with a CVSS 3.1 Base Score of 9.8 (CRITICAL). Check the metric breakdown above for attack vector requirements.

Risk Snapshot
9.8
CRITICAL SEVERITY
CVE ID CVE-2025-12420
Weakness CWE-250
Vendor servicenow
Product now_assist_ai_agents
Published 2026-01-12
Vector CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H