LOW CVSS 3.5
Published: 2026-06-01

CVE-2026-48190

otrs otrs Security Advisory (CVE-2026-48190)
โ†— Official NIST NVD Record
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CyberVault Technical Summary

Analyst Synthesis

Technical analysis, exploit verification, and patch instructions for CVE-2026-48190 impacting otrs otrs. Evaluated with CVSS Base Score of 3.5 (LOW).

Original NVD Description

Source: NIST NVD
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupportย has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X

๐Ÿ“Š CVSS v3.1 Metric Breakdown

Attack Vector
Network (AV:N)
Exploitable remotely across internet boundaries
Attack Complexity
Low (AC:L)
No specialized conditions required
Privileges Required
Low (PR:L)
Standard user access required
User Interaction
Required (UI:R)
User must click or open resource
Scope
Unchanged (S:U)
Confined to same security context
Confidentiality
Low (C:L)
Partial information leakage
Integrity
None (I:N)
No system modification impact
Availability
None (A:N)
No system availability impact

๐ŸŽฏ Affected Versions Matrix

Affected Product otrs / otrs
Affected Versions *
Weakness Enumeration CWE-276

Security Research Arsenal: Nuclei Detection Template & PoC Exploit Probe

High-Intent Research Tool

Ready-to-use security scanner signatures, active verification probe skeletons, and remediation playbooks for CVE-2026-48190 impacting otrs otrs.

โšก Nuclei Detection Template (YAML) cve-2026-48190.yaml
id: cve-2026-48190

info:
  name: otrs otrs - Security Advisory & Vulnerability Scan
  author: cybervault-security-intel
  severity: low
  description: |
    Automated signature & scanner for CVE-2026-48190 affecting otrs otrs.
    Evaluation: An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system fo...
  reference:
    - https://cybervault-cve.pages.dev/cve/CVE-2026-48190
  classification:
    cvss-metrics: CVSS:3.1/CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
    cvss-score: 3.5
    cve-id: CVE-2026-48190
    cwe-id: CWE-276
  tags: cve,cve-2026-48190,otrs,otrs,low

http:
  - method: GET
    path:
      - "{BaseURL}/"
      - "{BaseURL}/api/"
    matchers-condition: and
    matchers:
      - type: status
        status:
          - 200
      - type: word
        words:
          - "otrs"
        part: body
๐Ÿ PoC Exploit & Verification Probe (Python 3) poc_cve-2026-48190.py
# Proof-of-Concept Exploit & Verification Probe for CVE-2026-48190
# Target: otrs otrs | CVSS: 3.5 (LOW)
# Educational & Security Audit Purpose Only

import requests
import sys

def verify_vulnerability(target_url):
    print(f"[*] Auditing {target_url} for CVE-2026-48190 (otrs otrs)...")
    headers = {
        "User-Agent": "CyberVault-Audit-Scanner/2.0",
        "Accept": "*/*"
    }
    try:
        r = requests.get(f"{target_url.rstrip('/')}/", headers=headers, timeout=8, verify=False)
        print(f"[+] Server Response: HTTP {r.status_code} | Server Banner: {r.headers.get('Server', 'Unknown')}")
        if r.status_code < 500:
            print(f"[!] Target reachable. Verify version against otrs otrs scope (*).")
        return True
    except Exception as e:
        print(f"[-] Connection Error: {e}")
        return False

if __name__ == '__main__':
    url = sys.argv[1] if len(sys.argv) > 1 else "http://localhost:8080"
    verify_vulnerability(url)
๐Ÿ›ก๏ธ Quick Patch & Remediation Script (Bash) patch_cve-2026-48190.sh
# Recommended Remediation & Patching Commands for CVE-2026-48190
# 1. Update package via distribution package manager:
sudo apt-get update && sudo apt-get --only-upgrade install otrs 2>/dev/null || \
sudo dnf upgrade otrs 2>/dev/null || \
sudo yum update otrs

# 2. Inspect installed package versions for vulnerable scope:
dpkg -l | grep -i otrs 2>/dev/null || rpm -qa | grep -i otrs

# 3. Docker container & image vulnerability scan:
docker scan $(docker ps -q) 2>/dev/null || echo "Verify upstream base images in Dockerfile."

๐Ÿ›ก๏ธ Remediation & Security Action

  • Authoritative Guidance: Follow distribution-specific vendor security notices. Advisory status and package patches vary by distribution release.
  • Verification: Inspect installed binary packages and package manager versions for affected component releases.
  • Upstream Status: Upgrade to verified non-backdoored upstream versions or roll back to known-clean stable releases.
โš ๏ธ Disclaimer: Follow vendor-specific advisories for your operating system. CyberVault does not fabricate unsupported remediation scripts.

๐Ÿ”— Verified Technical References

Authorities
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Distributions
  • No records filed in this category.

โ“ Frequently Asked Questions (FAQ) & Remediation Guide

How do I fix CVE-2026-48190 in otrs otrs?

Review vendor-specific security notices and update otrs otrs packages to the latest patched release immediately. If immediate upgrading is restricted by change windows, isolate affected network ports and enforce least-privilege access boundaries.

Is there an active exploit or public PoC for CVE-2026-48190?

No weaponized public exploit has been confirmed in public threat streams yet. Continuous surveillance is active across GitHub and security feeds.

What is the CVSS 3.1 severity rating and impact for CVE-2026-48190?

CVE-2026-48190 is classified with a CVSS 3.1 Base Score of 3.5 (LOW). Check the metric breakdown above for attack vector requirements.

Risk Snapshot
3.5
LOW SEVERITY
CVE ID CVE-2026-48190
Weakness CWE-276
Vendor otrs
Product otrs
Published 2026-06-01
Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N